Privacy Policy
1.Introduction
At KŌR Studio Pilates, we are committed to protecting your privacy and personal information.
This Privacy Policy explains how we collect, use, and protect your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By visiting our website, booking classes, or engaging with our services, you agree to this Policy.
2. Information We Collect
We collect personal information necessary to provide and improve our services, including:
Name, email, phone number, and date of birth
Account details when booking via Hapana
Payment details (processed securely — we do not store card information)
Health details voluntarily provided (e.g. injuries, pregnancy status)
Marketing preferences and communication interactions
Website usage data via Google Analytics, Meta Pixel, and other tracking tools
3. How We Collect Information
We may collect information when you:
Create an account or book classes through Hapana
Visit our website or interact with our online forms
Subscribe to our emails or SMS updates
Attend classes, workshops, or community events
Engage with our social media platforms
4. How We Use Your Information
We use your information to:
Manage bookings, memberships, and communication
Send updates, class reminders, and offers (you can unsubscribe anytime)
Improve your studio and website experience
Deliver relevant ads and measure campaign performance
Comply with our legal and safety obligations
5. Marketing & Communications
By providing your contact details, you consent to receive marketing communications from KŌR Studio Pilates.
You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.
We may use Meta Ads, Mailchimp, or Hapana marketing tools to send updates and promotions.
6. Data Storage & Security
We store your data securely and take reasonable steps to protect it from unauthorised access, misuse, or loss.
All information is encrypted and stored on secure servers with limited access.
If a data breach occurs, we’ll notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the law.
7. Disclosure of Information
We may share data only when necessary to provide our services or when legally required, including:
Third-party service providers such as Hapana, payment processors, analytics, and email marketing platforms
Professional advisers such as accountants or legal representatives
Regulatory or law enforcement authorities when required by law
We never sell or rent your information to third parties.
8. Cookies & Tracking
Our website uses cookies and similar technologies to improve your browsing experience.
You can disable cookies in your browser, but some site features may not function properly.
We use Google Analytics and Meta Pixel to understand usage trends and enhance marketing performance.
9. Access & Correction
You may request access to, or correction of, your personal information at any time.
Email us at hello@korstudio.com.au, and we’ll respond within a reasonable timeframe.
10. Overseas Disclosure
Some service providers (such as Hapana or Google) may store or process data outside Australia.
We take reasonable steps to ensure they handle your information in accordance with Australian privacy laws.
11. Contact Us
For any questions or privacy concerns, please contact us:
KŌR Studio Pilates
📍 Unit 1 241-245 Pennant Hills Road, Carlingford, NSW, Australia
📧 hello@korstudio.com.au
🌐 www.korstudio.com.au
12. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Last updated: November 2025.